What is our guaranteed up-time?

The application's availability is 24/7, 365 days a year with a guaranteed uptime of 97% (allowing for system maintenance and upgrades).

What type of redundancy do we have?

Within the Network Architecture, the WAN at Connectria maintains multiple, redundant connections to the Internet including DS3, 100 Mb and Gig-E connections from numerous providers including UUNet (MCI), Level 3, and Internap. Additionally, Connectria also provides private, point-to-point telecommunications circuits from our data centers and our customers. Our redundant Internet connections may be used to load balance for our hosted clients, and Connectria utilizes the Border Gateway Protocol Version 4 (BGPv4) to provide this redundancy between our connections.